Terms of Service

Last updated: May 29, 2026

1. Acceptance of Terms

By accessing or using ReachVero (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may update these Terms from time to time. Continued use of the Service after any changes constitutes your acceptance of the updated Terms. We will notify you of material changes by email.

2. Description of Service

ReachVero is a software service that helps users identify professional contacts at target companies and draft personalized outreach emails for internship and professional networking purposes. The Service connects to your Microsoft Outlook or Gmail account to send emails that you have reviewed and approved.

The Service uses artificial intelligence to generate email drafts. All drafts are shown to you for review before anything is sent. You retain full control over what is sent from your account.

3. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent that you meet this requirement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Account Registration

You must sign in using a Microsoft or Google account to use the Service. You are responsible for maintaining the security of your account and for all activity that occurs under your account.

You agree to provide accurate information and to keep it up to date. We reserve the right to suspend or terminate accounts that provide false or misleading information.

5. Payment and Billing

Access to the Service requires a paid subscription. Current pricing is listed on our pricing page. Payments are processed by Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis.

Subscription fees are billed in advance on the first day of each billing cycle. All fees are in US dollars.

We reserve the right to change subscription pricing. We will provide at least 30 days advance notice of any price changes by email.

6. Cancellation and Refunds

You may cancel your subscription at any time through the billing portal accessible from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until that date.

If you believe you were charged in error, contact us within 30 days of the charge and we will review your request.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Service to send unsolicited bulk email, spam, or any communication that violates applicable laws including CAN-SPAM, CASL, or GDPR.

Send emails that are harassing, threatening, defamatory, or otherwise unlawful.

Misrepresent your identity or affiliation in emails sent through the Service.

Use the Service to contact individuals who have opted out of or unsubscribed from communications from you.

Attempt to gain unauthorized access to the Service or its infrastructure.

Reverse engineer, decompile, or otherwise attempt to extract source code from the Service.

Use the Service in any manner that could damage, disable, or impair our systems or interfere with other users.

8. Email Sending and Anti-Spam Compliance

You are solely responsible for the content of emails sent through the Service and for complying with all applicable laws governing email communications in your jurisdiction, including but not limited to the CAN-SPAM Act, CASL, and GDPR.

You represent that all recipients of emails sent through the Service have a legitimate basis for receiving such communications under applicable law. ReachVero is a tool for individual professional outreach, not bulk email marketing.

We reserve the right to suspend or terminate accounts that we determine, in our sole discretion, are being used to send spam or to violate applicable email laws.

9. Intellectual Property

The Service, including all software, design, text, and functionality, is owned by ReachVero and protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it as described herein.

You retain ownership of any content you create using the Service, including campaign briefs and approved email drafts. By using the Service, you grant us a limited license to process your content solely to provide the Service to you.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Third-Party Services

The Service integrates with third-party platforms including Microsoft, Google, and Stripe, as well as AI and data services used internally to power the Service. Your use of Microsoft, Google, and Stripe is governed by their respective terms of service and privacy policies. We are not responsible for the practices of third-party services.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted or error-free. We do not warrant that emails sent through the Service will be delivered, opened, or responded to.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REACHVERO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless ReachVero and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any applicable law or third-party rights.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, if we believe you have violated these Terms or applicable law.

You may terminate your account at any time by cancelling your subscription and requesting deletion of your account data through account settings. Upon termination, your right to use the Service ceases immediately.

16. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through binding arbitration or in a court of competent jurisdiction, as mutually agreed upon by the parties.

17. Contact Us

If you have questions about these Terms, please contact us through the account settings page or via the contact form on our website.

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